In order that The Fire Alarm System is properly maintained and so satisfy the legal requirements, a maintenance service agreement should be in place which should include provision for emergency call outs, so that any faults on the system may be attended to within 8 hours,

The Fire Alarm System must be serviced regularly by a Fire Alarm Service Engineer who is a ‘Competent Person’.

The definition is given in the British Standard BS5839 Part 1 as follows;-

3.12  A person with the relevant current training and experience, and with access to the requisite tools, equipment and information, and capable of carrying out a defined task.